FAQs

What is a clinical psychologist?

A clinical psychologist is a professional who diagnoses and treats mental illnesses using well-researched therapeutic techniques that result in change.

I also treat people who are interested in an in-depth understanding of themselves and their emotional functioning through psychoanalytically-oriented therapy.  Attendance is usually 1-2 times per week for as long as is required.  You are welcome to call me to discuss this.

Are my sessions confidential?

Yes, absolutely.

Your record is not accessible online, and I’m the only person within the clinic who has access to your files.  Your consultations are not recorded to your online ‘My Health Record‘.

I also don’t send or accept social media requests from patients and their families – ensuring that our interactions remain private and professional at all times.

Are there any exceptions to confidentiality?

There are some. Under jurisdiction, I have to tell the relevant authorities if:

• I receive information about child abuse, neglect or abandonment;
• I receive information about a major criminal act or an intent to commit one;
• I receive information about an intent to harm oneself or another person;
• I am subpoenaed to an Australian Court to give evidence or to provide a clinical record.

I might also have to contact another mental health support service if a client is deemed psychotic and requires an immediate assessment for possible hospital admission.

Will I benefit from a Mental Health Care Plan?

Yes. If you’re able to get a Mental Health Care Plan from your GP or psychiatrist, you’ll receive a rebate of $136.50 rebate on your consultation fee (unless you have reached your ‘safety net’ in which case the rebate is higher).

Medicare provides a rebate to a maximum of ten sessions per calendar year, even though you may require more appointments.

My current fee is $225 / consultation, payable on the day.   A $110 non-refundable booking fee is required to secure your first appointment.  This will be deducted from your first consultation fee.  Your rebate will processed immediately following payment in the clinic when you bring both your Medicare & the card for the savings/cheque account which is linked to Medicare.

Am I entitled to a rebate through my private health insurance provider?

If your private health insurance covers clinical psychology, then yes, you may be able to claim a rebate.   It is best to check with your private insurer first about your maximum claim amount and how you claim your rebate.  Some insurers have restrictions.

What do I need to know before I book an appointment?

If it’s your first appointment with me, please make sure you bring all your referral information.

All appointments are 50 minutes long and you’ll receive a reminder text message two days before.  A summary of all initial assessments and progress throughout your treatment will be sent to your GP.

Who can I call in an emergency?

If you are facing an emergency, call ‘000’ straight away. Other important phone numbers include:

• Lifeline (24 hours): 13 11 14
• Suicide Call Back Service: 1300 659 467

Can you provide me with further information and resources?

Here are some links that might help. But remember, these are not substitutes for advice and treatments provided by skilled professionals.