Your questions answered

What is a clinical psychologist?

A clinical psychologist is a professional who diagnoses and treats mental illnesses using well-researched therapeutic techniques that result in change.

Are my sessions confidential?

Yes, absolutely.

Your record is not accessible online, and I’m the only person within the clinic who has access to your files.  Your consultations are not recorded to your online ‘My Health Record‘.

I also don’t send or accept social media requests from patients and their families – ensuring that our interactions remain private and professional at all times.  However, you are welcome to follow me on Instagram & Facebook, where I post items of interest for general and emotional health.

Instagram:  liz_loves_inspiration     Facebook: @lizclarkson.victoria

Are there any exceptions to confidentiality?

There are some. Under jurisdiction, I have to tell the relevant authorities if:

  • I receive information about child abuse, neglect or abandonment;
  • I receive information about a major criminal act or an intent to commit one;
  • I receive information about an intent to harm oneself or another person;
  • I am subpoenaed to an Australian Court to give evidence or to provide a clinical record.

I might also have to contact another mental health support service if a client is deemed psychotic and requires an immediate assessment for possible hospital admission.

Will I benefit from a Mental Health Care Plan?

Yes. If you’re able to get a Mental Health Care Plan from your GP or psychiatrist, you’ll receive a rebate of $126.50 rebate on your consultation fee (unless you have reached your ‘safety net’ in which case the rebate is higher).

Medicare only provides a rebate to a maximum of ten sessions per calendar year, even though you may require more appointments.

My current fee is $190, payable on the day.  Your rebate will processed immediately following payment in the clinic.

Am I entitled to a rebate through my private health insurance provider?

If your private health insurance covers clinical psychology, then yes, you may be able to claim a rebate.  Most private health insurers will only provide a rebate once the ten sessions have been claimed through Medicare.   It is best to check with your private insurer about your maximum claim amount.

What do I need to know before I book an appointment?

If it’s your first appointment with me, please make sure you bring all your referral information.

All appointments are 50 minutes long and you’ll receive a reminder text message two days before.  A summary of all initial assessments and progress throughout your treatment will be sent to your GP.

Who can I call in an emergency?

If you are facing an emergency, call ‘000’ straight away. Other important phone numbers include:

  • Lifeline (24 hours): 13 11 14
  • Suicide Call Back Service: 1300 659 467

Can you provide me with further information and resources?

Here are some links that might help. But remember, these are not substitutes for advice and treatments provided by skilled professionals.


Sources of information
regarding mental health areas

Beyond Blue
SANE Australia
Perinatal Anxiety & Depression Australia (PANDA)
Australian Association for Infant Mental Health (AAIMHI)
Parenting Research Centre


Books on personal development and psychology

  • “The Neuroscience of Psychotherapy: Healing the Social Brain” by Dr Louis Cozolino
  • “The Healthy Aging Brain” by Dr Louis Cozolino
  • “The Anxiety & Phobia Workbook” by Edmund Bourne
  • “The Relaxation & Stress Reduction Workbook” by Martha Davis & Elizabeth Robbins
  • “Your Perfect Right: Assertiveness and Equality in Your Life and Relationships” by Robert Alberti & Michael Emmons

Further resources

Researchers and other valuable resources

Dr Daniel Siegel

Dr Janina Fisher

Professor Bessel van der Kolk

My Mood Tracker (app)